Cookie Policy

EU-U.S. Data Privacy Framework

Luther Systems US Incorporated complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. Luther Systems US Incorporated has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.

If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

Data Collection

We collect the following categories of personal information: names, mailing addresses, unique personal identifiers, email addresses, and biometric data. We use this information for the following purposes: providing our services, improving user experience, and communicating with users.

Individual Rights

EU, UK, and Swiss residents have the right to access, correct, amend, or delete personal information where it is inaccurate or has been processed in violation of the Principles.

To access your personal information, please contact privacy@luthersystems.com.

Data Usage Limitations

If you wish to limit the use and/or disclosure of your personal information, please submit a written request to privacy@luthersystems.com.

Third-Party Disclosures

We may disclose personal information to third parties such as business partners, advertisers, and vendors. We may also disclose personal information to public authorities as required by law.

Luther Systems US Incorporated shall remain liable under the DPF Principles if its agent processes personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.

Complaint Resolution

EU and UK individuals with inquiries or complaints should first contact Luther Systems US Incorporated at:

Email: privacy@luthersystems.com

Mail: Sam Wood, Luther Systems US Incorporated, 1875 S Bascom Ave, #2400, Campbell, CA 95008-2356

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.bbbprograms.org/dpf-complaints.

Arbitration and Enforcement

Under certain conditions, more fully described on the Data Privacy Framework website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Luther Systems US Incorporated is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).